Acceptable Use Policy

This policy sets standards for using litecommerce websites, platform tools, APIs, and hosted checkout and customer-account services. It supplements the Terms of Service where incorporated into your service terms. Merchants are responsible for their stores, content, staff, agents, and integrations. Anyone using the services must respect others' rights and stay within the access they are authorized to use.

Offer goods and services only where you can lawfully sell and deliver them. Obtain required licenses and permissions, make accurate product claims, and give customers clear prices, transaction terms, and contact information.

The following activities are prohibited.

• Selling unlawful or stolen goods, counterfeits, or goods and services that infringe another person's rights.
• Fraud, impersonation, deceptive listings, fabricated reviews, misleading claims, and schemes intended to obtain money or information dishonestly.
• Exploitation or abuse, including child sexual abuse material, nonconsensual intimate material, trafficking, or credible threats of violence.
• Evading sanctions, facilitating unlawful transactions, or misrepresenting your business to a payment provider.

Regulated and restricted categories must meet applicable legal requirements and the conditions of each provider used. Stripe's prohibited and restricted businesses policy applies when you use its services. Obtain any required provider approval before processing those transactions.

Use content and information you have the right to use. Respect copyright, trademarks, privacy, and other legal rights. Collect personal information for clear, lawful purposes, provide the required notices, and honor the choices and requests that apply.

You must not publish private information without authority, use the platform for unlawful surveillance, or obtain information through deception or unauthorized access. Keep full payment card numbers, card security codes, passwords, and access tokens out of ordinary catalog fields, notes, files, and communications. Use the supported payment and authentication flows for those purposes.

Our Privacy Policy and the applicable Data Processing Addendum describe how we handle information. The Copyright Policy explains how to report claimed copyright infringement.

Use the permissions, environments, and usage limits assigned to your account. You must not access another merchant's information without authority, use credentials without permission, bypass access controls, or circumvent account or rate limits.

Do not introduce malware, conduct credential theft or card testing, disrupt the service, or use it to attack another system. Obtain authorization before testing systems outside your own account and integration permissions.

These standards also apply to AI agents and other automation connected to your account. You are responsible for their permissions and actions. Review access before granting it and revoke credentials or integration permissions when they are no longer needed.

Send messages only when you have an appropriate basis and permission where required. Identify the sender accurately, honor applicable unsubscribe and suppression choices, and keep transactional messages consistent with their purpose.

Unsolicited bulk messages, phishing, deceptive sender identities, and attempts to bypass sending limits or provider restrictions are prohibited. A customer's checkout, account, or restock request should be used according to the purpose and choices presented to that customer.

Use our contact form to report a concern involving litecommerce. Include the store or page URL, the specific conduct or material, and enough context for us to locate and assess it. For a question about an order, delivery, or return, contact the merchant through its store.

Keep credentials, full payment details, private customer records, and unlawful imagery out of your report. Describe the issue and identify its location so we can arrange an appropriate way to review any further information needed.

We assess reports and relevant information about use of the service. Depending on the circumstances, we may ask for clarification or corrective action, restrict affected content or functions, suspend a merchant account, or end access for serious or repeated violations.

Where practicable and lawful, we will explain the reason and the steps available to address it. Immediate action may be necessary to protect people, the service, or legal rights. Affected merchants can contact us with information supporting correction or reconsideration.

Suspension can restrict changes and take a storefront offline. Account closure and data handling follow the applicable Terms, privacy and processing terms, and legal requirements. Review of a report may also require cooperation with a provider or authority where appropriate.

Changes to this policy follow the notice and acceptance requirements in the applicable Terms and law. Questions or correspondence can be sent through our contact form or to the address below.